Must I create an account to order from the online store?
No, an account is not required. However, creating an account will let you enjoy faster checkout in the future and convenient access to your order history.Can I change or cancel my order?
We are sorry but we do not accept changes or cancellations once an order is processed, so please do review your cart carefully before making payment.What are the delivery options?
Please refer to our section on delivery options here.
Will I be charged customs and taxes?
Our prices are already inclusive of Goods and Services Tax (7%). However, international customers may still be liable for import duties, customs and local sales taxes levied by the country you are shipping to. For further details of charges, please contact your local customs office.How do I return or exchange an item?
We apologise but we do not accept returns or exchanges except in the case of a defective item. If you receive a defective item, please email us at firstname.lastname@example.org
within 3 days.